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Customer Support Satisfaction Survey
| This product is in development and scheduled for release in Q4'09. Please see our blog for future updates. |
How satisfied are your customers with your support compared to the industry average?
FeedbackMetrics provides standardized Customer Support Satisfaction Survey for your industry, allowing you to measure, compare and act based on industry benchmarks.
- Benefits
- Features
- Demo
- Pricing
FeedbackMetrics' Customer Support Satisfaction Survey provides insight to the following:
- How satisfied are your customers with your support today, and over time?
- What areas of your customer support can further be improved?
- How does your support satisfaction score compare to that of others within your industry?
FeedbackMetrics' Customer Support Satisfaction Survey includes the following:
- B2B or B2C standardized survey template hosted by FeedbackMetrics.
- Access to easy-to-use implementation wizard.
- Secure collection and storage of feedback responses.
- Trend and industry benchmark reporting.
- Customized survey branding (optional).
FeedbackMetrics' Customer Support Satisfaction Survey is currently available as a pre-public release only.
The following versions of Customer Support Satisfaction Survey are available:
Please contact us for pricing information.
Please contact us for pricing information.
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