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This product is in development and scheduled for release in Q4'09. Please see our blog for future updates.

Customer Satisfaction Survey

How satisfied are your clients compared to the industry average?

FeedbackMetrics provides standardized Customer Satisfaction Survey for your industry, allowing you to measure, compare and act based on industry benchmarks.

  • Benefits
  • Features
  • Demo
  • Pricing
FeedbackMetrics' Customer Satisfaction Survey provides insight to the following:
  • How satisfied are your customers today, and over time?
  • Do your customers recommend your products/services to friends/colleagues?
  • How does your customer satisfaction score compare to that of others within your industry?
FeedbackMetrics' Customer Satisfaction Survey includes the following:
  • B2B or B2C standardized survey template hosted by FeedbackMetrics.
  • Access to easy-to-use implementation wizard.
  • Secure collection and storage of feedback responses.
  • Trend and industry benchmark reporting.
  • Customized survey branding (optional).
FeedbackMetrics' Customer Satisfaction Survey is currently available as a pre-public release only.

The following versions of Customer Satisfaction Survey are available:

Please contact us for pricing information.

 


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